Design & Strategy Coordinator

This position is the liaison between the Strategy & Design department and other internal teams and departments. This position will be responsible for coordinating the strategy and design work as it comes in through internal requests. The Design & Strategy Coordinator will report directly to the Operations Director as they will be responsible for both the ease of output of work, as well as the coordinating of Design & Strategy schedules. They will collaborate with the Product Owners and Strategy department to be sure tasks are prioritized and organized efficiently. This position works alongside multiple internal departments to assist in the plans designed to reach company goals. This position will assist on improving profitability while creating the best client experience possible.


  • Take minutes in meetings where Design & Strategy have a deliverable
  • Write and manage JIRA workflow: cards coming in from PO’s, Marketing, Accounts, CCC, HR
  • Balance team’s capacity and prioritization with design demand
  • Protect and balance design time from and with other departments
  • Act as the main point of contact for the team when requests come in
  • Work with POs and Accounts on Design & Strategy budgets and timelines
  • Document management for efficient communication internally and externally
  • Help transition design projects to POs once they become development projects
  • Collect information from POs and Account Managers to create Project Briefs for the Design team to reference
  • Support Strategy team in meetings and workshops when needed
  • Arrange Strategy calendar to coordinate with client needs
  • Create, manage, and submit all Purchase Orders for each workshop
  • Support Strategy team with administrative tasks, such as: meeting minutes, scheduling, and client reporting
  • Help create client meeting agendas, attends meetings, and prepares follow-ups as needed
  • Preform client and market research to support current and potential clients
  • Write or contribute to proposals, documents, and project briefs
  • Prepare keynote presentation decks
  • Ensure Strategy workshop supplies are stocked and ready for workshops and client meetings
  • Attend training to develop relevant knowledge and skills
  • Help transition Strategy projects to POs once they become development projects
  • Help prepare project deliverables for clients


  • Graduate of an accredited university/college business or equivalent program
  • Strong management skills: time management, organization, planning, and problem solving
  • Excellent attention to detail: timelines, proofing, action items, follow-through
  • Excellent written and verbal communication: clear, articulate, concise, and well organized
  • Works independently to proactively get the job done
  • Proven ability to effectively work in cross-functional teams
  • Eager to learn the business and digital industry: will learn to think strategically about how tasks are supporting larger goals
  • Proficient with Apple iWork products: Pages and Keynote, as well as Excel
  • Understanding of the digital landscape and a passion for technology: web technology, mobile technology, emerging technology, such as blockchain and AI, UX Design Thinking
  • Presentation skills preferable
  • Familiarity with agile workflows is an asset