The Business Development Manager at zu is the key driver of new client relationships, strategically identifying and closing opportunities in experience design and web application development. Energized by industry innovation and collaboration, this role shapes lasting partnerships that fuel growth.

The Business Development Manager reports directly to the Director of Growth and Strategy and plays a critical role as the first point of contact for prospective zu clients. This position is responsible for identifying, pursuing, and closing new business opportunities that lead to long-term client relationships. Focusing on experience design and website/web application development, the Business Development Manager will uncover strategic opportunities, develop and nurture leads, and ultimately convert them into successful projects with enduring value for both zu and our clients.Highly skilled in both outbound prospecting and inbound lead qualification, the ideal candidate is energized by challenge, curious about industry shifts, and passionate about digital experiences. This individual thrives in a collaborative, fast-paced environment and brings a strategic mindset to client acquisition and business growth.

Responsibilities

• Identify, develop, and close new business opportunities in experience design, website design, and web application development.
• Research target markets and industry trends to build a pipeline of qualified leads.
• Conduct outbound prospecting campaigns and respond to inbound leads to drive interest and conversions.
• Develop strong relationships with key decision-makers at prospective client organizations.
• Present zu’s services and capabilities with clarity and strategic relevance through proposals, meetings, and pitches.
• Collaborate with the Director of Growth and Strategy to shape client acquisition strategies and go-to-market plans.
• Analyze potential business deals by assessing client needs, market positioning, budget alignment, and long-term value.
• Work closely with zu’s Accounts and Strategy teams to ensure smooth transitions from opportunity to engagement.
• Develop and negotiate contracts and ensure alignment with zu’s operational processes and financial goals.
• Represent zu with professionalism and enthusiasm at industry events, networking opportunities, and virtual/in-person meetings.
• Maintain up-to-date CRM records and forecasting accuracy across active and prospective opportunities.
• Uphold the confidentiality and integrity of zu’s business practices and client relationships.
• Degree in business, marketing, economics, or a related field; 4–6 years of proven success in a business development or strategic sales role.
• Demonstrated success in sourcing, developing, and closing business in digital services, ideally in agency, consulting, or design/tech-driven environments.
• Excellent research, analytical, and strategic thinking skills with the ability to understand industry shifts and market opportunities.
• Exceptional communication and presentation skills—able to craft compelling stories and confidently convey ideas to clients.
• Experienced in negotiating deals, handling objections, and closing long-term engagements.
• Proficient in developing outbound lead generation strategies and executing them effectively.
• Comfortable navigating CRM systems, sales forecasting, and data-informed decision making.
• Team-oriented, adaptable, and motivated to work across cross-functional teams including strategy, design, and development.
• Technologically savvy with a strong grasp of digital ecosystems, including user-centered design, responsive web development, and emerging tech trends like AI and blockchain.
• Proficient with Apple iWork tools (Pages, Keynote), Google Sheets, Docs, and Hubspot platforms.

Qualifications

• Degree in business, marketing, economics, or a related field; 4–6 years of proven success in a business development or strategic sales role.
• Demonstrated success in sourcing, developing, and closing business in digital services, ideally in agency, consulting, or design/tech-driven environments.
• Excellent research, analytical, and strategic thinking skills with the ability to understand industry shifts and market opportunities.
• Exceptional communication and presentation skills—able to craft compelling stories and confidently convey ideas to clients.
• Experienced in negotiating deals, handling objections, and closing long-term engagements.
• Proficient in developing outbound lead generation strategies and executing them effectively.
• Comfortable navigating CRM systems, sales forecasting, and data-informed decision making.
• Team-oriented, adaptable, and motivated to work across cross-functional teams including strategy, design, and development.
• Technologically savvy with a strong grasp of digital ecosystems, including user-centered design, responsive web development, and emerging tech trends like AI and blockchain.
• Proficient with Apple iWork tools (Pages, Keynote), Google Sheets, Docs, and Hubspot platforms.