Stakeholder engagement for digital direction
With a high-level need for a new website, zu was engaged to define the remaining questions and details that would form project goals. We started small, with a few workshops to gather feedback from many internal stakeholders. We began to paint a larger picture of where digital could be applied to meet current and future needs. Communications, Marketing, Strategy, IT and HR were eager to review current digital efforts and provide direction on how a website redesign could lay the groundwork for future success in their respective areas.
The initial workshops served two purposes. First, exercises designed to spark discussion on key challenges and opportunities led to prioritization of project goals. Second, a common definition of project success was uncovered with the broad team providing input and achieving buy-in on the next steps. With this foundation in place, our production team got to work crafting a new experience reflective of the goals and priorities established during our workshop sessions.
Designed for today, built to scale
Information architecture and wireframes defining content hierarchy and workflow were circulated among the internal website team. Leveraging the refreshed brand guideline, a digital style guide was built and page designs were generated for executive approval prior to the development kickoff. With approvals in place, developers began building the website using Drupal 8 as the content framework.
Over the course of the project our team worked collaboratively with the Canpotex communications and IT stakeholders. The result is a vibrant website designed for today’s communication needs, built on an extensible foundation for future optimization.