Saskatchewan
/ Overview
Innovation Saskatchewan’s Technology Startup Incentive (STSI) program fuels local startups and investors through targeted tax credits. But the application process—reliant on spreadsheets, folders, and manual tracking, was slowing teams down. We built a web-based application portal that transformed this experience. In just 3.5 months, 90% of manual tasks were automated, nearly 1,000 applications migrated, and a streamlined, user-centred workflow introduced across the board.
/ Services
Strategy & Research
- Rapid Prototyping
- Workshop Facillitation
Experience Design
- Product Design
Technology & Development
- Technical Strategy
- Web Application Development
- Symfony Development
- Custom Dashboard
/ Outcomes
of tasks automated
applications migated
months to complete
/ Solutions
Simplified workflows
We focused on the most time-consuming parts of the process: collecting and managing data. By rethinking the flow and integrating automation, we removed the need for spreadsheets, document folders, and manual copy-pasting—eliminating 90% of administrative work. The portal also improved every key stage, from submissions to approvals. These upgrades streamlined interactions between administrators and applicants alike.
Removed: Portal implementation removed manual data entry, file management, and email from the workflow
Improved or Automated: Application submission, assessment, information requests, and approvals have been improved or automated within the portal.
Easy-to-use admin tools
All applications now go through a structured web form, with built-in logic to ensure accuracy. Admins can view and edit submissions, trigger change requests, and track status at a glance. Applicants receive automated updates and resubmit through a simple workflow.
Tax credit forms are auto-generated from submitted data, removing the need for separate processing. Real-time dashboards track credits issued, total investments, demographics, and approval trends—offering valuable insight with minimal effort.
