/ SCA
A Website Redesign
from the Heart
Hope image for Saskatchewan Cancer Agency.

/ Overview

The Saskatchewan Cancer Agency (SCA) provides vital cancer care services across the province, from treatment and prevention to research and education. We partnered with SCA to reimagine their digital presence — not just as an information hub, but as a source of clarity and comfort. Grounded in strategy and guided by empathy, the redesign focused on usability, accessibility, and long-term scalability.

/ Services

Strategy & Research

  • UX Research & Engagement
  • Digital Strategy & Transformation
  • User Journey Mapping
  • Workshop Facilitation

Experience Design

  • UX & UI Design
  • Web & Intranet Design
  • Information Architecture
  • Visual Communication
  • Design System

Technology & Development

  • Website Development
  • Drupal 10 Development

/ Outcomes

40%
Reduction in overall page content to make information easier to navigate and understand.
25%
Increase in CTA visibility — creating clearer, more direct paths to the content users were actually seeking.
43%
Decrease in click depth, helping users get where they need to go faster and with less frustration.

/ Solutions

Stakeholder Engagement

With patients in mind, we began understanding the existing website and internal communication systems currently in place. Interviewing, garnering patient input, and designing with the SCA.

15
One-on-one SCA stakeholder interviews.
150
Public website survey responses.
15
Stakeholders engaged in a Governance Workflow Workshop.
A search bar with a magnifying glass icon. Three info cards designed for Saskatchewan Cancer Agency. Quote image for Saskatchewan Cancer Agency: Every patient's journey is unique and we're here to help you find your right fit..
Additional resources card for Saskatchewan Cancer Agency.
A video showing a dropdown menu with a list of options.
A blue search icon with a magnifying glass. A blue donate button with a heart icon.
An image of Jim Hopson's patient story for Saskatchewan Cancer Agency. Jim Hopson, former Saskatchewan Roughrider and President of the football club, shares his story with cancer.

Designing with Care

In alignment with the SCA’s brand, we designed a website that emphasizes accessibility, inclusivity, and ease of use. Recognizing that during challenging times, simplicity and empathy are crucial, we focused on creating a supportive environment where people can easily find the information they need about treatment and services, helping them feel cared for and understood.

A Scalable Drupal Multisite Foundation

We implemented a flexible Drupal multisite foundation to support both the main SCA site and Healthy Future Saskatchewan. This shared backend streamlines content management, reduces duplication, and allows SCA to launch new initiatives quickly — all while delivering a cohesive, user-friendly experience across platforms.

An image of Joanne Kachur wearing a hat that says 'braver', posing with her arms flexed and a smile on her face.

A Personal Connection

This project carried deep meaning for our team. During the build, one of our team members was supporting a parent through a stage 4 cancer diagnosis. It was a humbling reminder that these digital spaces are more than websites — they’re part of someone’s journey through fear, hope, and care.

Read Her Story

/ Work with us

Let’s talk.

Not sure where to start? Tell us a bit about yourself and your product or project. With over 30 years of experience, we’ve seen it all. No matter what stage you’re in, we’ll find a way to help or guide you to someone who can.

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